Frequently Asked Questions
Everything you need to know about protecting your device with Pelican Phone Cases.
Are your cases compatible with wireless charging?
Yes, our cases are designed with precision to support Qi-standard wireless charging and MagSafe accessories without requiring you to remove the case.
What kind of drop protection do Pelican cases offer?
Our cases are military-grade tested to withstand drops from up to 15 feet, utilizing shock-absorbing materials and reinforced corners to ensure maximum durability.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need protection faster.
Do you offer a warranty on your phone cases?
Absolutely. We stand by our quality with a limited lifetime warranty that covers manufacturing defects and material failures under normal use.
What is your return policy?
If you are not 100% satisfied with your purchase, you can return your unused case in its original packaging within 30 days for a full refund or exchange.
Will your cases cause my phone to overheat?
No, our cases are engineered with heat-dissipating materials and ventilation paths to ensure your device stays cool even during intensive tasks like gaming or video streaming.