Returns & Exchanges

At Pelican Phone Cases, we want you to be completely satisfied with your purchase. We offer a 30-day return policy for all unused and undamaged products to ensure your device always has the perfect fit and protection.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to your order history to select the specific case you wish to return or exchange.

• 2.
  Prepare the Package

  Place the phone case in its original packaging and include all included accessories or promotional inserts to ensure a full refund.

• 3.
  Apply Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return envelope or box.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, we will process your refund or ship your replacement case within 3-5 business days.